The information below includes our current rates, policies, and customer resources. If you have questions or need additional assistance, please contact our office and a member of our team will be glad to help.
Standard Residential Service Rates
| Monthly Minimum: Water Included w/ Minimum Bill: |
$33.00 2000/gallons |
| cost per 1000 gallons | $11.54 |
|---|
Water meters are read monthly beginning around the 25th of each month. For additional information regarding meter readings or billing, please contact our office, and our staff will be happy to assist you.
Average Billing Examples
| Usage (gal.): | Bill Total: |
|---|---|
| 2,000 | $33.00 |
| 5,000 | $67.62 |
| 10,000 | $125.32 |
Understanding Your Utility Bill
Revenue collected through customer rates supports the daily operation, maintenance, and improvement of the water and sewer system, including:
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Water treatment and quality testing
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Maintenance and repair of water and sewer lines
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Infrastructure upgrades and replacement projects
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Regulatory compliance and environmental protection
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Emergency response and field operations
Alligator Rural Water & Sewer Co., Inc. remains committed to providing safe, reliable, and dependable utility services to the communities we serve.
Fees, Billing & Payment Policies
| Alligator Rural Water & Sewer Co., Inc. provides the following information to help customers understand billing deadlines, applicable service fees, and account requirements. | |
| Fee Description | Amount |
|---|---|
| Delinquent Account Service Fee | $85 |
| Abandoned Account - Meter Reinstallation | $1,000 |
| New Water Service Tap | $2,000 |
| Returned Check Fee | $30 |
| Refundable Rental Deposit | $100 |
| Business Hours Service Charge | $35 |
| After Hours Service Charge | $65 |
| Holiday Service Charge | $75 |
Billing & Payment Deadlines
15th of Each Month — Payment Due Date
Monthly bills are due by the 15th. Any account with an unpaid balance after the 15th is considered delinquent. A late fee equal to 15% of the entire outstanding account balance is assessed on the following business day.
20th of Each Month — Final Payment Deadline
Accounts not paid in full by 5:00 PM on the 20th are subject to service disconnection.
21st of Each Month — Delinquent Account Service Fee
An $85 delinquent account service fee is assessed beginning the morning of the 21st on accounts that have not met the payment deadline.
This fee applies regardless of whether water service has been physically disconnected.
The fee is associated with the account's delinquent status and the utility's service disconnection process, rather than the physical act of turning water service off or back on.
Disconnected & Abandoned Accounts
Abandoned Account / Meter Reinstallation — $1,000.00
Accounts that remain delinquent for three consecutive months are subject to the abandoned-account process.
After three consecutive months of delinquency, a written 30-day notice of pending meter removal is issued.
If the account remains unresolved following the notice period, the meter may be physically removed.
Once a meter has been removed due to account abandonment, a $1,000 meter reinstallation fee applies to restore service.
This fee is equal to 50% of the standard $2,000 new tap fee because the existing meter box and portions of the service infrastructure remain in place.
Important: The $85 delinquent account service fee and the $1,000 abandoned-account meter reinstallation fee apply to different stages of the delinquency process.
