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New Live Chat Feature Available
May 08, 2026
Forgot your account number? Locked out of your online account? Have a general question about your service? Try out our new live chat feature!
We are currently testing a new website chat feature to better assist our customers. Live chat is available Monday–Thursday from 8:00 AM to 5:00 PM and Friday from 8:00 AM to 12:00 PM. Simply click the purple chat icon at the bottom-right corner of the screen to get started.
Please note: Payments cannot be accepted through chat. For emergencies or urgent water issues, please call our office directly at 843.335.6464.
